Returns & Exchanges
At AQUATECH, we stand behind our high-performance electronics and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All returned items must be in their original packaging with all included accessories and documentation.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the electronic items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Carefully pack your device in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship to AQUATECH
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technicians verify the device's condition and serial number, we will process your refund or dispatch your exchange within 3-5 business days.
